Data Protection

Privacy Policy

Your personal data is securely protected. Learn how we collect, use, and safeguard your information in accordance with the highest data protection standards.

We are committed to protecting your privacy. This Privacy Policy describes how and why we process your personal data when you access our website at www.iik.or.ke or any subdomain under iik.or.ke.

Questions about this policy?
Contact us at info@iik.or.ke with subject "Privacy Policy Request"

Your Privacy Rights

Data Protection Rights

Right to be Informed

Request information about the collection and use of your personal data at any time.

Right to Rectification

Ask us to correct personal data that is incorrect or outdated.

Right to Erasure

Request deletion of your personal data or ask us to stop processing it.

Right to Portability

Request a copy of your personal data in a commonly used electronic format.

Who are we?

Insurance Institute of Kenya (hereinafter "we," "us," "our," or "IIK") has created this website to communicate with casual visitors, potential customers, and companies interested in our services as well as to provide information about IIK and IIK Member services.

We welcome visitors to casually view information on our website and to use the site to directly communicate with IIK.

What data do we collect?

IIK only collects data that is essential for giving visitors the maximum benefit from our website and for communicating our services in the most convenient way.

We may collect the following data during your website session:

Information you provide directly via forms or email messages, including your email address, phone number, name, surname, company name, title, ID Number, and address.
Data about your behaviour on web pages during your visit and information about how you navigate the website.

How do we use this data?

We use this data only for website maintenance, service optimization, and business purposes.

As a rule, visitor and customer data will be used:

to respond to your inquiries and send you requests or promotional materials
to improve your website experience during your next session
to offer you specific content based on your previous use or based on usability trends
to tailor specific offers or show targeted content via suggestions, newsletters, or customized pages
to communicate with you via different platforms such as social media, email, telephone, and other networks
for internal purposes to analyse our marketing campaigns, previous deals, and current customers
to comply with internal and external audit requirements as well as for information security purposes
to comply with legal requirements such as for preventing crimes, aiding in investigations, or preventing loss or fraud

Important: Personal data processed by IIK is not subject to profiling and automated decision-making.
                

Whom will we share your data with?

In the course of our business activities we may disclose your personal data to service providers and partners who assist us in operating this website, to affiliated companies and, in some cases, to legal authorities.

We may disclose your personal data to the following third parties:

Service providers, contractors, third-party vendors, agents, or partners who act on our request or on our behalf
Our affiliates or subsidiaries that may help us to process it
Legal authorities where required by law

How long will we retain your personal data?

We will retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, after which it will be deleted or archived except to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Where is your data processed?

Your personal data may be processed in various locations in Kenya and Africa, each having different data protection standards. However, we will take all reasonable steps to ensure that your data is handled securely and in accordance with the highest standards provided for in the General Data Protection Regulation (GDPR), Kenya's Data Protection Act (2019), this Privacy Policy, and industry standards.

Cookies

As is general practice, our website uses cookies to collect data and provide visitors with a more user-friendly browsing experience. Cookies are select pieces of data that are stored on your computer to help a website recognize you on your next visit.

By accepting our Privacy Policy and remaining on the IIK website, you agree to our website's use of cookies. You may clean or disable cookies in your internet browser settings to delete this data from your device and stop data from being collected.

External links on the website

Our website may contain external links that take you to third-party websites. These websites operate independently of IIK and are not covered by our Privacy Policy. Data that you share on a third-party website that is linked to from the IIK website is covered by that third-party website's own privacy policy and may be collected for use by such third party.

Note: IIK is not liable for data processed by third-party websites and cannot guarantee your safety when interacting with them.
                

Revisions to this Privacy Policy

IIK reserves the right to make changes to this Privacy Policy at any time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

By continuing to use our website, you accept those changes.