Professional Standards

Code of Conduct
and Ethics

Upholding the highest standards of integrity, probity, and ethical fair dealing to secure public trust and confidence in the insurance profession.

The Insurance Institute of Kenya (IIK) Code of Conduct and Ethics establishes fundamental principles that all our members must adhere to, ensuring we maintain high standards of integrity, probity and ethical fair dealing.

Ethics are a cornerstone of professionalism, and ethical behaviour is crucial to secure public trust and confidence in the insurance and financial planning profession and to build a reputation which people value.

The IIK Code of Conduct and Ethics has been designed to provide members with practical, realistic guidance to follow in their professional practice and personal conduct.

Core Values

Fundamental Principles

Integrity

Maintaining honesty, transparency, and moral uprightness in all professional dealings and personal conduct.

Probity

Demonstrating moral integrity and uprightness in professional practice and financial dealings.

Ethical Fair Dealing

Ensuring fair, honest, and ethical treatment of all clients, colleagues, and stakeholders.

Professional Competence

Maintaining and developing professional knowledge, skills, and expertise to serve clients effectively.

Confidentiality

Protecting client information and maintaining strict confidentiality in all professional relationships.

Public Trust

Building and maintaining public confidence in the insurance profession through exemplary conduct.

Read the Complete Code of Conduct

Access the comprehensive IIK Code of Conduct and Ethics document for detailed guidance on professional standards and ethical behavior